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Category Archives: Collision Repair

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Insurance junk and your auto collision problem

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Oh, yeah when they came up to you selling their insurance company, insurance policies, low premium rates and how they care about your best interest and all that you believed. You were moved and touched. That’s all junk. When it comes right down to the point where they should play their part and do everything they professed, their so-called core values and ethics are thrown out the window.

Insurance Companies junk

You may have read and heard a lot on the internet about how insurance companies have put smiles on the faces of their customer, nope, that’s all a stunt. In the real world, they don’t give 2 cents about your best interest. How else are they going to make their money if they actually did?

Insurance and your auto collision problem

After a collision, they present you with a list – Direct Repair shop list – of auto body repair shops they recommend. You’re going through this list and thinking “why is ABC Auto Body Shop not here? I know those guys, they might be pricey but the quality of service is top notch – a sterling A-grade”. Do you want to know why? They prefer shops that service cars at low prices. The parts are absolute junk, it’s they don’t fit in your car or aren’t made or recommended by car manufacturers. All just so they will save money on the cost of repairing your vehicles. They’ll do what they can to make you pick a shop from that DRP list even when you know what you want.

Most reputable body shops have strained relationships with insurance companies. You can figure out why that’s so.

There’s a video about it

In a very foul mood, Ron Perretta owner of Professionals Auto Body speaks his mind about insurance companies in a YouTube video, calling them dishonest. You can find it below. He describes the replacement parts DRP shops use for repairs as junk and imitations.

He goes on to say “insurance companies are bad, they think they can kick you around until you do what they want like they do their contracted shops.”

When you notice your insurance company trying to kick you around, dump them, you can do better. Don’t allow yourself to be intimidated. Instead look for an insurance company that has a cordial relationship with reputable auto body repair shops.


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Collision Damage: Get your car up & running in no time

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018Our automobiles are very important to our daily lives. Most of us need to drive to get to work, to raise our families, to get food and other supplies. And sometimes we just need to get out of the house and get to driving. Cars help us take vacations, move from place to place, and transport things we want and need. When something happens (say, Collision damage) to the body of your vehicle, you may be in a bind. We get your car back to you as quick as possible. And we make sure the job is done right the first time. You won’t be coming back to us complaining of shoddy work because we don’t rush. But we know what we’re doing.

Don’t get crippled by Collision Damage

No one looks forward to a collision—but they happen. From being the victim of a careless driver to malfunctions in breaks, or simple mistakes, your car can take a lot of damage. We take in work other shops may consider “impossible.” We’ve seen cars from learning drivers hitting street lamps and we’ve seen much more severe accident results, but we can repair almost anything to get you back on the road without breaking your wallet.

How we can help you

Truck Front end damage beforeWe work with almost every insurance company around, and our high-quality results and highly trained technicians guarantee the best work at the lowest cost to you. Collision repairs are usually covered by insurance, so don’t hesitate to call us and get started on getting your car back on the road. We treat every customer like we’d want to be treated. We never skip steps, we don’t cut corners, and we will always be honest with you.

Dent, Fender damage, all kinds of bodywork

While engine work isn’t our forte, all realms of bodywork are (within reason) right up our alley! Frame damage? We’ve got you. Huge dent in your fender? No problem. Read end collision, side impact, fender benders, and more? We will always do our best to restore your vehicle as best we can to get you on the road—from repair to paint.

Sometimes emergency repairs aren’t related to vehicle collisions! Sometimes nature is against us. Trees can fall, hail will surprise you, and other non-vehicle related accidents can happen, leading to damage to your vehicle. We’ve seen hoods banged up from all sorts of falling debris and whether it occurred while you were driving or not, we are willing to take on just about any project—even at short notice. We understand how important your car is, and we know the struggle of trying to find the right shop at the right time. We work quickly and efficiently to save you time, money, stress, and your sanity.


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What to do after a rear-end collision

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It’s disappointing, frustrating, annoying even to see the appearance of your car tarnished. Those who’ve had this experience can attest testify to that. If your car has never gotten rear-ended, you’ll want to keep it that way and hope it never happens to you.

Sometimes the damage sustained from a Rear-end collision may not be immediately noticed. Because you can’t notice this doesn’t mean it’s not there. There are three major issues to look out for after a Rear-end Collision, they include:

  • Wheel Alignment issues
  • Hidden body damage
  • Trunk issues

Wheel Alignment Issues

This problem is easily noticed. After a collision, you might feel your vehicle slightly steering to the side, feel the wheels wobbling as you drive or vibrations as you wheels pull again each other. This is a serious safety concern. A time may come where you’ll have to swerve very quickly, but your car will not respond as well as it should. This puts your safety, passengers and other road users at risk. Don’t hesitate, don’t even mull it over, just bring it in for repairs at the first sign.

Hidden Body Damage

The car doesn’t appear to be damaged? That’s a good thing for the exterior. This will minimize the cost if repairs if there is significant damage underneath the bumper. Modern vehicles use bumpers made of plastic, plastic while able to cave withstand breakage, may not provide adequate protection for parts under it. That’s why you should check. If you feel a professional should look at it, then do so. Their professional opinion is something you can rely on this scenario.

Trunk Issues

We’ve received reports from car owners about the trunk of their car malfunctioning. Cases where the trunk suddenly opens and blocks out visibility to the rearview mirror. This is a safety concern. If your trunk behaves in a similar manner or doesn’t open and close as it once did prior to the Rear-end collision, bring it in for examination. The rear cabin must have sustained damage and may need repairs or replacement. While it will not affect your driving, it still needs attention. Moreover, an issue like this will lower the monetary value of your car – if you’re planning on selling it.

In some cases, there are other minor issues to look for. Although minor, they have long-term effects on the performance of your car. Without closer examination, it may not be easy to tell. If your car was recently involved in a rear-end collision, bring it in for inspection. It will be worth your time.


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Dent is removed after collision repair

What to do about your Auto Collision Damage today

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Welcome to our blog today! Sams auto body and paint shop: Our team of experts is at your disposal to give you a helping hand with your car. You can count on us to bring your vehicle back to its initial state, both from an aesthetic and from a functional point of view. Today, we are talking about auto collision damage and what can be done about it.

Auto Collision damage

We understand just how unpleasant a collision can be. We also understand how much you care about your car and that you would never want to see it dented, scratched or, God forbid, even in a worse state. However, drivers and car owners alike know that collisions, although highly unpleasant and nerve – wracking, can definitely happen. We’ve even had incredibly experienced drivers bring their vehicles to our shop because of minor collisions . As tough as it might be to accept, collisions are bound to happen and nobody is out of harm’s way in this department.

Auto Body Damage could be really annoying

Auto Body Damage could be really annoying

 

Auto Collision repair

You wouldn’t believe the number of car owners who had to do collision repairs on their cars because of a rogue shopping cart in the mall parking lot. These things could happen to anyone. Apart from rogue shopping carts, your vehicle could also be damaged in traffic or even while it is parked.

With an Excellent Auto Body Shop…

However, you should know that all these problems can surely be fixed if you have a trustworthy and professional auto body shop to work with. Thankfully, when it comes to collision repairs , you have come to the best place. Sam’s Auto Body Shop is by far the best shop not only in Phoenix, but in the neighboring areas as well. We have years of experience in this field and we pride ourselves in working with some of the most skilled and knowledgeable repair technicians in the area.

Sams Auto Body and Paints

In fact, we have such an amazing team of experts that we were able to successfully take on some projects that were initially turned down by other auto body shops. You can surely count on us to turn your car from dented and scratched to amazing looking in no time. We can do anything from dent repairs, to auto body repairs, to paint matching and paint blending . When we will be done with your car, it will certainly look like new.

Dent is removed after collision repair

Dent is removed after collision repair

 

More than that, we can guarantee that you will not be able to find a more affordable auto body shop anywhere in the area. We have the best prices and the most professional services. We work with highly superior products, with top of the line equipment and we have mastered the most innovative collision repairs techniques.

All you need to do is give us a call or simply bring your vehicle to the shop so that our experts can take a look at it and properly assess the situation.


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We set new standards for Professional Auto Bodywork

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We handle auto bodywork at Sams Auto shop to a level of excellence that we set new standards for the industry. But if you’re thinking of doing business with us or have us look over your vehicle, but can’t talk to us directly, you can read this post to decide on what exactly your vehicle needs. 

If you haven’t had a paint job done on your car, get ready to be persuaded as to why you out to give it a chance at least once! Sam’s Auto Body And Paint will never overcharge or cut corners since we want to provide the best bodywork for every customer.

This is our job, our livelihood, our career, our passion, so let us treat you like family and get your car back on the road in no time.

1. Maintenance

With age, paint fades and rust can start eating up your vehicle. The structural integrity of some auto bodies can begin to suffer after time and replacement or repairs are needed, but no collision was involved. This makes it hard to afford since insurance companies don’t often work with repairs of this nature. Never fear, our competitive prices will ensure you get the work done at an affordable rate!

 

 

2. Improvements

Sometimes you want to add some spoilers or replace your rood or hood, or you want to increase the strength of your chassis or add extra support to hold a bigger motor in your vehicle. Muscle cars sometimes require additional bodywork when altering the original motor or other mechanics. You can turn any car into a beast with the right bodywork.

3. Collision Repair

Auto body repair can be costly and scary, but don’t fear when a mechanic tells you that you may need some repairs on your body. The body of your car is almost as important as the engine and gas tank, so don’t skimp on the body repair.

Bodywork from a collision can be as simple as repairing some dents or cracks, but it can get as intense as straightening the entire frame or repairing (or replacing) entire panels on your car. No one wants to drive around with a gash out of the front of their car, but it can be hard to find a reliable body shop. Look no further! From fender benders to T-boning, we can fix (nearly) anything. We will be upfront with you as to if the work can be done, but we’ve been known to repair vehicles other shops wouldn’t touch!

Professional auto bodywork

Also, we provide your machine with more than an auto body paint job. We could restore it to its original color, give some vinyl, stripes, or custom color, or other details all on your demand!

Give us a call today and get started and you’ll be proud of the appearance of your car. You. Will. Be. Dazzled!


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Collision Repair: Before and After with the Best Professionals

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Auto collisions are accidental, and like all accidents have the tendency to happen to anyone. But what do you do and whom do you turn to for repairs after your vehicle has been involved in one?

Before a Collision Repair

Having your car regularly checked for minor faults by professionals (but if you’re sure of your own skills, then you can do it yourself) will go a long way in preventing expensive accidents and collision repairs. Many drivers don’t care about the state of their vehicles; they’re good as long as it takes them from point A to point B. Accidents do happen, yes, but we can do all within our power to prevent it.

After the collision and before the collision repair

After the collision and before the collision repair

After a Collision Repair

If anyone else was involved in the accident, exchanging insurance information with them will be the smart thing to do. If you’re fortunate enough that no one was involved, check your car for the extent of the damage. In an occasion where you or your car are in no shape to drive, call an auto body repair shop that offers towing services.

When in the auto body shop, the mechanic will examine your car for the cost it will take to fix the damages incurred from the collision. Keep an open mind though, some collision repairs are more expensive than replacing the damaged car, so you might want to think along these lines.

Dent is removed after collision repair

Dent is removed after collision repair

The Right time for Collision Repairs

Not taking your car for repairs after a collision can be detrimental to your car and your safety. Although the damage may look cosmetic, the injury could be more than what you see. That’s why you need to have it looked over by auto body mechanics to ensure that the car is in an acceptable driving condition before you get behind the wheel.

Moreover, any insurance on your car may run void if you wait too long to have it fixed.

After a collision, the windshield is bound to break, or luckily, crack. Paying no attention to this can result in far more expensive repairs than you bargained for. The cracks on the windshield, if left to the prevalent climatic conditions could result in a more extensive damage on your windshield. The glass which would have been otherwise easily repaired for a small fee would have to be totally replaced for a larger amount of money.

Your tires are most easily affected by a collision. It’ll be wise to have them checked for their alignment. Mounting the road with poorly aligned tires puts your safety and other road users at risk.

A quote goes like this “a stitch in time saves nine”. Waiting and hesitation have never done anyone good on repairs and maintenance.

Collision Repairs in Phoenix

For 35 years and still counting; you can count on Sam’s Auto Body and Paint to restore your car to its former glory after a collision. They have been serving the Phoenix area for all kinds of auto body work.

We’ll fix your car after nearly any type of accident from shopping cart scratches to collisions. You’d be hard-pressed to find a shop better than ours! We provide high-quality service at high speeds with high accuracy. We are committed to the happiness and satisfaction of our customers and keep a staff of highly trained technicians in our staff, using the best equipment to best serve you!  Call us today at 623-582-8232.

 


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What to Do When Your Car is Stuck in Snow

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Although it’s April, a clear reminder that spring in full bloom, it still snows much to the disappointment of drivers. Yes, not only drivers are affected, but they receive the brunt of the whole situation.

Driving after a heavy snowfall is a dangerous affair. It’s not advisable, but well, we have to get somewhere. But it’s best to avoid it if you can. But what do you do when you can’t avoid it and are lucky enough to get your car stuck in the snow? – you’ve lucked out on fate if your vehicle is just stuck in snow rather than losing total control of your vehicle.

Here are a few tips to help get out of this unfortunate situation should you find yourself in one.

Shovel Out The Surrounding Snow

This should be the first thing on your mind. Shovel as much snow as you can from around your car, most especially the wheels. In the unavailability of a shovel, you can dig out the snow with your hands. Your hands should be gloved, of course, so you don’t catch a cold and your fingers freeze over.

Provide Your Tires With Enough Traction

At this point, the temptation to just get in your car and drive off is very strong. Don’t attempt it. The ground beneath your tires drive will only cause your tires to spin off dirt causing you to lose whatever little traction you had. What you want to do instead is to give your tires additional traction either by placing planks, pieces of wood, rocks, or dry sand just between the space between your tires and the ground – sort of like a wedge.

Get in Your Vehicle and Drive

You can attempt to dive your car now. But you can only do so with a bit of technicality involved if you want to successfully drive. Use a lower gear, most preferably the first gear to give your car the adequate torque and traction it requires to pull this off. Go easy on the gas pedal too. Don’t go all the way down, a moderate press is required. Try driving forwards, if your car can’t go forward, engage the reverse gear and try again. If it can’t go any further, engage your first gear again, keeping in mind that you have to be easy on the pedal. Alternate between reversing and forward drive till you’re able to drive past where you’re stuck.

Someone Can Pull You Out

If the worst comes to the worst, you can have a friend with a vehicle powerful enough pull you out. If not, you can call in a tow truck to tow your vehicle out of the snow.


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The Things Your Insurance Company Don’t Want You to Know

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Insurance Policy and The Things Your Insurance Company Don’t Want You to Know

After a collision, the cost to repair your vehicle to its pre-collision state can run so far above your budget you wonder if you’ll ever drive your car again. If you had insured your vehicle, the cost of repairing it is not an issue. Your insurance will cover the total cost of repairs. This is one of those times you’ll say “thank goodness I have an insurance”. But sometimes your insurance might want to pull a fast one on you. Before we dive into that, we’ll talk about insurance policies for those who are yet to insure their vehicles.

What’s an Auto Insurance

An auto insurance is an agreement or contract you have with an insurance company. The agreement pays a premium so that in the case of an accident the insurance company pays for all damages as covered by your specific insurance policy.

What are Premium and Deductible?

Premium is the price/amount you pay for a certain insurance policy. Deductible is the money you pay – the money required of you to pay before the insurance company pays for the remainder of the cost of fixing your vehicle.

Types of Auto Insurance

There are many types of auto insurance coverage. Each is priced differently from the rest. The all offer some form of protection from different sort of unexpected occurrences. For added protection, some people usually purchase multiple insurance policies. Some of these insurance coverages include

·         Property Damage Liability

In an event where you are responsible for an accident, you are bound by law to pay for all damages incurred in the accident. This means you are responsible for repairs of not just the other cars involved but for properties like fences and streetlamps. The property damage liability covers all these expenses.

·         Bodily Injury Liability

This covers medical bills and/or, funeral expenses, lost wages, pain, and suffering inflicted on others as a result of your role in the cause of an accident.

·         Collision

It covers the cost of fixing your car after a collision. If you were at fault, you will receive reimbursement after you’ve paid the deductibles. If you were not at fault your insurance company will get the reimbursement from the other driver who’s at fault to cover the expenses of fixing your car.

·         Comprehensive

This protects you from losses resulting from theft, natural disasters, fires, contact with animals, falling objects, vandalism, and storms.

·         Uninsured and Underinsured Motorist Coverage

This covers you and every other passing er if your vehicle if you were all injured in an accident caused by a driver who wasn’t insured.

What Your Insurance Company Don’t Want You to Know

It’s a great idea to get your vehicle insured so you and your properties are protected from losses that may occur in the future. But like all firms that exist to make profits, there are things your auto insurance company won’t like you to know.

  1. You can fight back if your insurer denies your claim. On signing your insurance policy, you entered a concrete clad contract with your insurance company. This contract requires that the insurer acts in “good faith”. It is a show of “bad faith” when your claim and benefits are wrongfully denied. You can fight back by filing a bad faith lawsuit so what’s rightfully yours is delivered to you.
  2. Although you’re at fault, you may have a case. There’s something called “comparative fault”. Take for instance you were at fault at just below 50% with the other driver at fault at the greater percentage, you can recover some money.
  3. You are free to hire a lawyer after a crash. No one knows the law better than It’s advised that after placing a call to your adjuster, your next call be a lawyer so they can protect your rights in the proceedings that follow the crash. You don’t need to wait for your insurance company to advise you to hire one.
  4. You can take your car to ANY auto body repair shop. Sure enough, after a collision, your adjuster will present you with DRP list. If a repair shop you are comfortable with isn’t on that list, there’s no need to go choose from that list. No matter what the adjuster might say, you are at total liberty to repair your car at a shop you feel will provide the quality of service your car deserves. It is your right.
  5. You have the right to more money than your insurer claims. Like earlier stated, insurance companies want to make profits, by giving you less they make more. Based on the terms of your insurance policy, you are liable to more money than your insurer wants you to believe. This is where you need a lawyer. A lawyer will carefully peruse the terms of your insurance policy and make sure you get all that is due
  6. The insurance company of the other driver is not looking out for you. After an accident that involves you and another driver, you will be contacted by an adjuster sounding very friendly and accommodating. All you need to do when they call is to get their number and tell them your attorney will contact them soon. Staying on that call might cause you to say things that will be used against you.
  7. You are at liberty to contact your lawyer before you sign any document. Sometimes the insurance company may try to make you sign away your rights without your knowledge. Don’t let them. Just make sure not to sign any document without the presence of your lawyer.

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Steering: Why You Need to Educate Yourself

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This is most likely not the steering you think you know. Not heard of steering used in this context before? Take heart though, you’re not alone. Many others haven’t heard of it before, myself included until recently. An encounter with your insurance company after a collision will introduce you to this term. Well, not really, you won’t even know what’s going on just as I didn’t know what was going on until it was pointed out to me by a concerned friend.

It might not seem like a real issue, but just wait until you hear my story.

My Personal Steering Experience

No need to go into all the exciting details about the collision. So, my car had just gotten into a bad but not really bad collision and since it’s a vehicle I use every day, I had to fix it as soon as possible. I towed it to a repair shop recommended by one of my friends. Before repairs could start the adjuster tells me I can fix my car at the repair shop that my friend recommended but the repairs won’t be guaranteed by the insurance company.

He also went on to inform me I’ll pay for the remaining cost because this shop charged a higher fee than the insurance DRP shop. Since I didn’t have that much money to pay the difference, I towed my car to the DRP shop where it was fixed. The insurance company paid for the whole cost and I got my car back.

But I started noticing some subtle changes in the performance of my vehicle. You know that subtle shift in performance that only you can tell and not anyone else? That was the case with mine. Since my car was still under its warranty period, I drove it to a repair shop that offered warranty repairs. After inspection, I was told my warranty was void. I couldn’t believe it. My car isn’t up to a year old and its warranty is already void! Unbelievable! I argued quite vehemently until the manager asked me if I’d recently had the car repaired, I told him about the collision. He told me some of the replaced parts were not made by my car’s manufacturer thereby rendering my warranty void.

Angry and frustrated I recounted the story to a friend – not the one who recommended the repair shop, another friend – and he looked at me sympathetically and said: “You were steered”. Since I didn’t know what that meant, he explained to me.

Steering with regards to collision repair is when an insurance agent – an adjuster – makes subtle efforts and hints to dissuade you from getting your car fixed at your preferred shop after a collision or an accident which requires you to do some major repairs on your vehicle.

There are many ways insurers steer, but they usually go with telling customers “you’ll pay for the difference if you use that shop” or “your repairs won’t be guaranteed if you go there”, the same thing I was told.

The truth of the matter is, you have the right to choose whatever shop repairs your vehicle. You don’t need to take your vehicle to a shop on the list you’ve been given. The repair shops on that list fix vehicles at very low rates. There’s nothing wrong with that, in fact, good for them. The real issue arises with the sort of parts that are used to replace your ruined ones. Most of the replacement parts are cheap and are not manufacturer made. This renders your car’s warranty void, just as mine was. I didn’t know this, neither did the mechanic at the repair shop did. So the adjuster took advantage of our ignorance.

If I’d known, I’d have had my car fixed at the recommended shop and the damaged parts would have been replaced with manufacturer made parts, my car will still have its warranty and it will function as it always did before the collision.

How to Prevent This From Happening to You

Get Educated on Steering

Knowledge of steering and the laws in place will keep saving from adjusters who want to prey on your ignorance. Contact the Automotive Service Association(ASA). Find out as much as you can about steering. Every state has steering laws, make sure to have a copy of your state’s steering laws.

You can also call the Society of Collision Repair Specialists or email them for info about steering. You should also reach out to any other association or body you feel will have information about steering.

If you feel this is much, try ignorance, but know the health and safety of your car are on the line.

Don’t Keep the Information to yourself – Educate Your Families and Friends as Well

If my friend had told me about steering earlier, a lot of negative emotions would have been avoided. And no, Everything has to lead up to the creation this blog which you’re now reading. Also, inform as many people as you can and in due course, this steering problem will be a thing of the past

It’s worth mentioning that not all insurance companies go around steering their customers. I just happen to be a customer of one that did. But is still best to be educated on steering in case a time comes when it looks like an adjuster is trying to pull one on you.


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Auto Collisions: What to do and When to do it

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Auto collisions are accidental, and like all accidents have the tendency to happen to anyone. But what do you do and whom do you turn to for repairs after your vehicle has been involved in one?

Auto collisions

Car crash

Before Auto Collisions

Having your car regularly checked for minor faults by professionals (but if you’re sure of your own skills, then you can do it yourself) will go a long way in preventing expensive accidents and collision repairs. Many drivers don’t care about the state of their vehicles; they’re good as long as it takes them from point A to point B. Accidents do happen, yes, but we can do all within our power to prevent it.

After a Collision

If anyone else was involved in the accident, exchanging insurance information with them will be the smart thing to do. If you’re fortunate enough that no one was involved, check your car for the extent of the damage. Also, if you or your car are in no shape to drive, call an auto body repair shop that offers towing services.

When in the auto body shop, the mechanic will examine your car for the cost it will take to fix the damages incurred from the collision. Keep an open mind though, some collision repairs are more expensive than replacing the damaged car, so you might want to think along these lines.

The Right time for Collision Repairs

Not taking your car for repairs after a collision can be detrimental to your car and your safety. Although the damage may look cosmetic, the injury could be more than what you see. That’s why you need to have it looked over by auto body mechanics to ensure that the car is in an acceptable driving condition before you get behind the wheel.

Moreover, any insurance on your car may run void if you wait too long to have it fixed.

After a collision, the windshield is bound to break, or luckily, crack. Paying no attention to this can result in far more expensive repairs than you bargained for. The cracks on the windshield, if left to the prevalent climatic conditions could result in a more extensive damage on your windshield. The glass which would have been otherwise easily repaired for a small fee would have to be totally replaced for a larger amount of money.

Your tires are most easily affected by a collision. It’ll be wise to have them checked for their alignment. Mounting the road with poorly aligned tires puts your safety and other road users at risk.

A quote goes like this “a stitch in time saves nine“. Waiting and hesitation have never done anyone good on repairs and maintenance.

Collision Repairs in Phoenix

For 35 years and still counting; you can count on Sam’s Auto Body and Paint to restore your car to its former glory after a collision. They have been serving the Phoenix area for all kinds of auto body work.

We’ll fix your car after nearly any type of accident from shopping cart scratches to collisions. You’d be hard-pressed to find a shop better than ours! We provide high-quality service at high speeds with high accuracy. We are committed to the happiness and satisfaction of our customers and keep a staff of highly trained technicians in our staff, using the best equipment to best serve you!  Call us today at 623-582-8232.

 


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